Refund and Service Policy

We at Finhubs Capital are proud of the services we provide and assure your satisfaction with our services and support. We strive to develop and offer the best financial services online continuously.

65-Day Refund Policy

Within 65 working days of making a purchase, you can request a refund if an engagement is not going as planned. You can request the refund to be handled as a service credit, which can be used for any future service.

Deduction for Earned Fee and Cancellation Fee

We retain the right to use our best efforts to complete the service before issuing any refunds. A cancellation charge of 20% + the earned fee + the fee paid to the government will be applied if you are dissatisfied with the service. The cancellation fee will not be charged in the event of a service change. Therefore, a minimum 20% cancellation charge will be applied to all refunds. Additionally, Finhubs Capital will use its best discretion to determine whether it has used time and resources on the service or incurred any additional expenses before deducting them from the return. Finhubs Capital is only required to reimburse up to 80% of the client’s cost in any given situation.

Alteration of Service

Within 65 days of your purchase, you can request a change in the service you bought in exchange for a different one. The purchase price of the first service, less any earned fees and money given to third parties or to government agencies, such as filing fees or taxes, will be subtracted before the second service is introduced. There won’t be a 20% deduction if the service is changed to one with a greater or equal value.

Refund Request

Please log in to our website and choose “Get Help” to begin a refund request. To start the refund procedure, you must also submit an email with transaction information to contact@finhubscapital.com. Refunds are typically handled together with all necessary paperwork within three to five weeks after the request date.

Tax or Penalty Payment

The website Finhubs Capital commands its staff to serve as a corporate service provider. While we are in charge of putting together the required papers, the client must verify completeness and correctness. As a result, Finhubs Capital doesn’t cover its customers’ tax or penalty obligations. Finhubs Capital is also not liable or responsible for any additional expenses the customer may incur in connection with the performance of the service that is not within its purview.

Things Beyond Our Control

We cannot guarantee the results or outcome of any specific operation. For instance, the government could deny a loan request for ethical or other grounds that are outside the purview of Finhubs Capital business. In some instances, a government backlog or issues with the platforms used by the government (such as the MCA website, the Income Tax website, or the FSSAI website) might cause significant delays before your procedure is finished. The services provided by our associates are not within our control and thus are not covered by our guarantee and cannot be refunded. Therefore, the government’s delay in completing your filing cannot be an excuse for reimbursement.

Force Majeure

Finhubs Capital shall not be liable to the client for any cessation, interruption, or delay in the performance of its obligations due to an earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine, or plague, the action of a court, or other unforeseen event.

Limitation of Liability

You agree to absolve the company of any liability or loss that you or any person or entity associated with you may suffer or incur as a result of the use of the information contained on this website and/or the resources you may download from this website. You agree that the company shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for the use of this website. The information, software, products, and services included in or available through the website may include inaccuracies or typographical errors. Changes are periodically added to the information herein.

Change in the Website

The company and/or its suppliers may make improvements and/or changes to the website at any time. The company and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained on the website for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided “as is” without warranty or condition of any kind.

Disclaimer of Warranties

The company and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement. To the maximum extent permitted by applicable law, in no event shall the company and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever, including, without limitation, damages for loss of use, data or profits.

If you have any questions about this policy, please contact us at contact@finhubscapital.com.

Last Updated: March 16, 2024